Voice OS
Autonomous AI voice operators that speak, listen, and reason naturally
Operator Builder
Design scripts, conversational tone, guardrails, and compliance boundaries visually with zero code.
Voice Library
Choose ultra-realistic, low-latency neural voices across 50+ languages tailored to your brand identity.
Knowledge Sync
Answers stay 100% accurate by continuously indexing your live documentation, CRM knowledge bases, and FAQs.
Smart Call Routing
Instantly hand off calls to the right human specialist or team tier the moment intent or urgency requires it.
Live Barge-in
Supervisors and operators can listen in, whisper coach, or take over live calls without dropping the connection.
Testing Sandbox
Simulate realistic test calls, review audio transcripts, and stress-test operator responses before going live.
Calls & Lines
Enterprise voice infrastructure, number provisioning, and crystal-clear call routing
Business Phone Numbers
Instantly provision local, toll-free, and international phone numbers in 70+ countries with carrier-grade voice quality.
Inbound Handling
Never miss a call, day or night, with custom ring groups, queue overflow protection, and automated hours-of-operation.
Call Recording
Every call is automatically recorded, encrypted, searchable, and stored securely with custom retention policies.
Transfer Rules
Seamless cold and warm transfers to external numbers, mobile devices, or colleagues with context handoff.
Local Presence
Dynamically match outgoing caller ID to the area code of your prospect to dramatically increase call pickup rates.
Messaging
Unified business SMS, MMS, and WhatsApp collaboration
SMS & MMS Inbox
Send and receive texts, images, documents, and videos using your business phone numbers with two-way conversation threading.
SMS Workflows
Build dynamic workflows for business texting, automated appointment reminders, keywords triggers, and opt-out management.
WhatsApp Inbox
Collaborate with a shared WhatsApp team inbox, automate customer support templates, and track response metrics across agents.
Bulk SMS & MMS
Reach customers at scale with personalized broadcast campaigns, audience segmentation, high throughput, and 10DLC compliance.
AI Agents
Autonomous voice agents to handle inbound and outbound calls
Answering Service
Reliable answering service to manage calls around the clock without extra staffing, ensuring zero abandoned customer calls.
AI Receptionist
Smart, human-like receptionist to handle calls, book meetings directly onto team calendars, and route complex inquiries.
AI SDR
AI-driven sales agent that qualifies leads, handles common objections, and schedules demos directly for your account executives.
Analytics & Intelligence
Live call metrics, automated sentiment scoring, and leadership reporting
Live Call Analytics
Monitor talk times, connect rates, queue volumes, and operator activity trends in real time.
Sentiment Analysis
Know how every call really went with automated sentiment scoring, satisfaction alerts, and churn detection.
Transcripts & Summaries
Every call is transcribed with sub-second accuracy and summarized into actionable key takeaways.
Executive Reporting
Clean, exportable weekly reports and KPI summaries generated automatically for executive and leadership teams.
Auto-tagging
Conversations sorted and categorized by topic, outcome, and deal stage without manual supervisor review.
Performance Dashboards
Compare operators, agent teams, and campaign ROI side by side with customizable benchmark views.
Automation & Workflows
Trigger actions the moment a call ends with zero coding required
Follow-up Messaging
Automatic SMS and email follow-ups sent to callers immediately after every call with custom recap details.
CRM Sync
Every call, recording, transcript, and note logged directly into Salesforce, HubSpot, or custom CRM tables.
Voicemail-to-Text
Missed calls and voicemails converted into accurate, readable transcripts delivered to email and mobile.
Post-call Tasks
Automatically create actionable tasks, follow-up calendar reminders, and assign team owners after calls.
Escalation Rules
Route urgent outcomes, dissatisfied callers, and critical SLA breaches to senior team members in seconds.
Workflow Triggers
Kick off custom webhooks and third-party automated pipelines the instant a call completes.
Integrations
100+ native connectors that link Neyvo to your core business stack
Slate CRM
Modern revenue platform sync with automatic contact updates and deal timeline entries.
Salesforce
Enterprise telephony sync & automatic call logging against Leads, Contacts, and Opportunities.
HubSpot
Two-way contact and call log sync, click-to-call inside deals, and automated activity recording.
Twilio
Carrier-grade cloud telephony and global SMS connectivity with enterprise SLA.
Zapier
Connect Neyvo with 5,000+ web applications. Trigger custom actions on call completion and SMS events.
Slack
Receive instant channel alerts for missed calls, executive call summaries, and urgent escalations.
Zendesk
Turn incoming voice and SMS customer queries into rich Zendesk tickets with audio recordings and full transcripts.
Google Calendar
In-call appointment scheduling with live calendar slot verification and automated booking invites.